Success Stories Proof of Concept (POC) – Banking Automated Mobile Testing
01/04/2025
About Client Company
This is one of the largest commercial banks in Vietnam. Founded in 1991 and headquartered in Ho Chi Minh City, they provides a wide range of financial services. The company is known for its extensive branch network and commitment to customer service, playing a significant role in the development of Vietnam’s banking sector.
- Industry: Banking
- Country: Vietnam
- Company size: 5,001-10,000 employees
The Challenges
A prominent commercial bank in Vietnam faced significant challenges in their mobile application testing process:
- Test Execution Time: The bank struggled with lengthy test cycles, which delayed application deployment and updates.
- Limited Test Coverage: Testing was restricted to a narrow range of devices, resulting in potential performance issues on untested platforms. This limitation meant that certain device-specific bugs could go unnoticed until after deployment, potentially affecting user experience and customer satisfaction.
The Solutions
To address these challenges, the bank conducted a 6-week Proof of Concept (POC) with AirMobi, implementing the following solutions:
- Parallel Automated Testing: The Quality Control (QC) team utilized AirMobi’s advanced platform to execute tests concurrently across multiple devices. This approach significantly reduced the time required for test execution and helped facilitate faster application releases.
- Device Farm Service: With the access to a diverse range of devices, the bank was able to enhance the robustness of its mobile applications. This broad test coverage minimized the risk of performance issues on untested platforms, leading to improved user satisfaction and trust in the bank’s digital services.
- Dedicated Support: AirMobi helped the QC team enhance productivity significantly. The team could now allocate more time to strategic initiatives rather than repetitive manual testing tasks, allowing them to focus on high-value activities and improving overall quality assurance processes.
The Results:
The implementation of AirMobi’s automated testing solutions led to improvements:
- Reduced Test Execution Time: The bank experienced a significant decrease in the time required for testing, allowing for quicker application releases.
- Increased Test Coverage: The ability to test on a diverse selection of devices enhanced the application’s robustness and performance across various platforms.
- Improved Efficiency and Productivity: AirMobi helped the QC team enhance productivity, enabling them to allocate more time to strategic testing initiatives rather than to repetitive manual tasks.
The successful 6-week POC with AirMobi positioned the bank to achieve its goals of efficiency and broader test coverage, ultimately enhancing their mobile application development process.
